Afenso Care

The last EMRa clinic will ever need.

Cloud EMR for clinics. Every role, every workflow, zero manual steps where the system can decide.

Get in touch See our journey

afenso.care / visit-flow

Live Visit

Patient Journey

Active

Patient Arrives

ID scanned · Insurance checked

Token A-014

Triage

Vitals recorded · Queue updated

Encounter

ICD codes · Prescription · Lab order

Lab

Analyzer connected · 30 s results

Pharmacy

Prescription received · Scan to dispense

Billing & Claims

Invoice auto-generated · Claim submitted

Steps automated

Manual entries

Auto

Claim submitted

Philosophy

Two rules. Everything follows.

Fewer steps

One screen per role, one job per screen
No screen re-confirms what the previous showed
Every entry captures data not yet in the system

Automate the decidable

Eligibility checked at check-in without staff input
Claims populated from encounter data automatically
Filing deadlines tracked and escalated without reminders

Validate at the source

ICD-10 flagged when the doctor types the diagnosis
Drug codes enforced on prescription, not after
Claims validated before they leave the clinic

Region-native from day one

ID readers, insurance APIs, drug registries per country
System speaks the local standard natively
UAE live. UK and US next.

From door to done

One visit. Every step mapped.

No manual handoffs. Each step feeds the next automatically.

Arrival

Token issued

ID card scanned
Insurance checked live
Token A-014 issued

Triage

Vitals recorded

BP, temp, SpO2 logged
Chief complaint entered
Doctor queue updated

Encounter

ICD-10 coded

Code auto-suggested
Prescription written
Lab order placed

Lab

Results in 30 s

Analyzer result pushed
Abnormals flagged
PDF to patient

Pharmacy

Scan to dispense

Rx arrives instantly
Barcode scan verifies
Stock auto-deducted

Billing

Claim submitted

Invoice auto-generated
30+ rules validated
Clean claim sent

Arrival

Token issued

ID card scanned
Insurance checked live
Token A-014 issued

Triage

Vitals recorded

BP, temp, SpO2 logged
Chief complaint entered
Doctor queue updated

Encounter

ICD-10 coded

Code auto-suggested
Prescription written
Lab order placed

Lab

Results in 30 s

Analyzer result pushed
Abnormals flagged
PDF to patient

Pharmacy

Scan to dispense

Rx arrives instantly
Barcode scan verifies
Stock auto-deducted

Billing

Claim submitted

Invoice auto-generated
30+ rules validated
Clean claim sent

manual entries

End to end

30s

lab result time

Analyzer to screen

100%

auto-validated

Before submission

What is included

Every module. One system.

Data entered once flows to every role that needs it. No duplicate entry.

Reception

ID scan pre-fills patient record
Insurance badge: green or red in real time
Payer change flagged on returning patients

Appointments

Token visible on phone and waiting board
No-shows freed within the hour automatically
Waitlisted patients notified when a slot opens

Clinical

ICD-10 suggested from typed findings
Drug interactions flagged before prescribing
Follow-up sent to patient at encounter close

Lab

HL7/ASTM analyzer: results in 30 seconds
Critical values escalate every 15 minutes
PDF report sent to patient with one tap

Pharmacy

Prescription arrives the moment doctor signs
Barcode scan confirms right drug, right patient
Stock deducted; low inventory alerts instantly

Billing

Invoice generates from encounter: no keyboard
Patients pay in clinic or through the app
Overdue reminders at 7, 14, and 30 days

Insurance

30+ validation rules before any claim leaves
Denials ranked by fix success rate
High-confidence fixes apply automatically

Kiosk

Self-registration with ID or passport scan
Insurance checked at the kiosk automatically
Token issued; visible on app and display board

Patient App

Lab results and prescriptions the moment ready
Appointment booking without calling the clinic
Invoice payment and receipt from the phone

Every role covered

Ten roles. One system.

Each role sees only what they need. No irrelevant tabs. No data they should not touch.

Doctor

5 steps

One screen. Encounter complete.

Nurse

3 steps

Vitals at triage, patient moves on.

Lab Tech

2 steps

Analyzer sends result. Review and confirm.

Pharmacist

3 steps

Rx arrives. Scan. Dispense.

Reception

60 s

Scan ID, check insurance, issue token.

Finance

0 entries

Invoices generate themselves.

Insurance Officer

Reviewed

Claims pre-validated before they land.

IT Admin

1 panel

Roles, audit logs, clinic settings.

Clinic Owner

1 view

Revenue, staff, compliance at a glance.

Auditor

Read-only

Full log history. No data access.

Platform

Every device. One codebase.

Flutter renders natively on iOS, Android, Web, macOS, Windows, and Linux.

Tablet

Doctors · Nurses · Pharmacists · Lab techs

Phone

Patients: records, appointments, payments

Desktop

Finance · Insurance · IT admin · Clinic owner

Kiosk

Self-service patient check-in

Infrastructure

One push deploys every clinic.

Platform dashboard manages every clinic from one screen. No SSH. No console steps.

platform.afenso.com / deploy

push→main

GitHub Actions

clinic-alpha

deployed ✓

clinic-beta

deployed ✓

clinic-gamma

deployed ✓

clinic-delta

deployed ✓

4 clinics updated0 manual stepsSSH never used

Provision

< 5 min

Fill a form
12 steps automated
Admin email sent

Deploy

1 action

Select clinics
Functions + schema
Per-clinic logs

Monitor

Real-time

CPU, RAM, disk
Alert in 5 min
Cert expiry tracked

Rollback

One tap

Every version saved
Revert from dashboard
No git resets

Security and compliance

Built for regulated environments.

Encryption

AES-256 at rest
TLS 1.2+ on every connection
HSTS enforced

Access control

Backend + routing enforcement
No client-side bypass
11 distinct role labels

Audit log

Every action logged with old + new values
Hash chain verified daily
Immutable on Appwrite
One-click export for auditors and regulators

MFA + sessions

MFA required for all staff
15 min inactivity timeout
Trusted workstations: 8 h

Backups

Every 6 hours
30-day retention
RPO 6 h · RTO 4 h

Compliance

HIPAA · SOC 2 · GDPR · NIST · ISO 27001
Control-to-evidence per module
BAA and breach notification

Ready to replace your current EMR?

We will show you the system running end to end in under 30 minutes.